Privacy Policy

We may collect the following types of personal information:

• Name, address, phone number, and email address
• Billing and payment information (handled through third-party billing provider)
• Medical-related information relevant to inquiries or services
• Any other information you voluntarily provide via contact forms, phone calls, or emails

We may use the information we collect for purposes including:

• Responding to inquiries or service requests
• Providing billing support and processing payments
• Internal recordkeeping and administrative purposes
• Complying with legal and regulatory obligations

We do not sell your personal information. We may share your data with:

• Our billing partner, Ventra Health, for payment and billing-related services
• Authorized service providers and contractors
• Legal or regulatory authorities if required by law

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.

You may request to access, correct, or delete your personal information by contacting us using the information provided below. If you are a patient, additional rights under HIPAA may apply.

Our billing inquiries are handled through a third party, Ventra Health. We are not responsible for the privacy practices of external websites or providers. Please review their privacy policy if applicable.

If you have questions or concerns about this Privacy Policy, please contact us at:

Chesapeake Emergency Physicians
109G Gainsborough Sq, Box 723
Chesapeake, VA 23320
Phone: (757) 490-9388
Email: cepva911@gmail.com

Billing-Related Inquiries:
Phone: (757) 251-9243
Fax: (800) 536-8431
Email: billing@ventrahealth.com

Non-Billing Inquiries:
Phone: (757) 490-9388
Fax: (757) 490-9401
Email: cepva911@gmail.com

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.